We understand our business to be helping your employees make an easy, smooth transition to their new home and job.
Self-Pack/Self-Haul
While most moving companies use several different crews during a move, Ace professionals pack, load, haul and unload with a single driver in charge to handle every aspect of your employees relocation. This single source responsibility assures you of meticulous hands-on attention to detail, better control, and total accountability.
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- Assures greater care, control and accountability over the entire move.
- Results in lower damage claims and higher customer satisfaction.
- Creating less stress and greater comfort levels for relocating employees who can deal with the same driver for all their concerns.
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Personal Move Counselor
At Ace, we have a personal, hands on approach to doing business. We anticipate problems before they occur and that is why every transferee is assigned a personal move counselor.
- Toll free check in number.
- A Personal Move Counselor-
One contact person who's only a phone call away.
- On going customer contact at different stages of the relocation:
-Before the move
-Day of the move
-Day of loading
-Day of delivery
-Prompt follow up of all details
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Results for you
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Ace moving teams are routinely awarded by Atlas Van Lines for performance, follow through and results:
- Superior Packing
- Outstanding drivers
- Hauling Excellence
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In more than 50 years, of Ace history, we have posted one of the industry's most reliable on-time delivery and
claims records.
- On a scale of 1 to 5, Ace consistently earns a superior customer satisfaction
Rating of 4.65.
- Claims total less than 2% of the total revenues from moving services.
- Post-move performance evaluation:
Our most recent evaluation shows that 98% of Ace customers replied "YES!" When asked if they will use our service again.
Ace accepts the challenge everyday to exceed your expectations to provide unmatched service. Your demands are the reason we continue to provide the best care anywhere by any measure.
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